Anne Shaw

Snigdha Madhavaram remembers getting started in computer science purely so she could create something that she'd want to use. Now a full-stack software developer at Leidos, Snigdha notes that being able to personally create a tool you need is just one of the reasons why more women should enter her field.
“Information technology (IT) is one of the best-paying fields," she says, also noting that her field seems to offer infinite career paths. For instance, there's user experience (UX)...

As consumers re-enter their old routines, they're looking forward to shopping in person. In fact, according to international research data and analytics group YouGov, 57% of American adults say they're excited to get back into brick-and-mortar stores. But as you cater to your in-store shoppers, it's also important that you keep a strong online presence.
Here's what consumers are looking forward to as they return to in-store shopping...

The business world has been dealing with big data — and trying to capitalize on it — for decades. As channels and omnichannel experience grows, so does the data.
While the topic of data may be overwhelming due to its volume and complexity, it also presents valuable opportunities with the right guidance and strategy. When gathered and properly organized, data can deliver essential, actionable insights. These insights can be used on both macro and micro levels within an organization.

When running a business, your customers play a large role in keeping your business afloat. So, when your customers leave Yelp business reviews—whether good and bad—it can really make or break your small business. In fact, according to BrightLocal, 87% of consumers read online customer reviews before deciding whether to engage with a business, and most will avoid businesses after reading a negative customer review.
Thankfully, most people don't stop at simply reading customer reviews...

A comprehensive eBook that explores how customer contact centers are changing -- and how they must change --not only to remain successful at developing brand loyalty but also to take on their newer roles of revenue generation and revenue protection.

Data analysis has earned buzzword status, and healthcare isn’t exempt. Unfortunately, healthcare professionals face numerous hurdles when it comes to gathering, integrating and digesting data. Part of the issue lies with the disparate systems in which data is housed, while another is the lag time between various data sets such as clinical data versus payer data.

Part of a series for The Hartford's Vocational Rehab Team aimed at helping job seekers get back into the workforce.

Take a vacation to avoid burnout…you may read this title and think that the vacation, itself, is all you need to recover from burnout and find your groove at work. But it’s not quite that simple – especially now. The pandemic has not only complicated travel but also blurred the lines between work and home, making it harder than ever to truly unplug.

Part of a series for The Hartford's Vocational Rehab team to help job seekers get back into the workforce.

Interactive infographic that educates B2B enterprise tech customers on chatbot trends.